Skip to main content

AICIS Business Services will be unavailable due to upgrades from Tuesday 23 July 6:00pm (AEST) to Tuesday 23 July 11:00pm (AEST).


We want you to understand and use our information, whatever your level of ability or background. To do this we follow worldwide web standards and provide documents in different formats. You can also contact us for more help.

Why accessibility is important

It is important to us that our information is accessible to everyone.

We are committed to providing information and services in a non-discriminatory way. This is a requirement under the Disability Discrimination Act 1992.

We also aim to meet the Australian Government’s web accessibility requirements. This includes meeting the World Wide Web Consortium’s Web Content Accessibility Guidelines version 2.0 (WCAG 2.0) at level AA.

HTML first

We provide content in HTML format whenever possible, however some content is only available in Portable Document Format (PDF) at the moment.

Any PDF viewing software should open PDF files on our website. You may need special software for some fillable forms.

If you are having trouble accessing PDFs or other content on this site for any reason, please contact us to request an accessible version.

Contact us

We continue to explore ways to improve the accessibility of our content. If you have feedback about a specific page you can use the 'Was this page helpful?' link at the bottom of that page.

Alternatively, if you encounter any accessibility or usability issues, please contact us.

Last updated
Was this page helpful?
For broken links or technical issues, please provide as much detail as possible. Do not include your name, email address and other personal or commercially sensitive information.

Keep informed with updates