Skip to main content

AICIS Business Services will be unavailable due to upgrades from Tuesday 23 July 6:00pm (AEST) to Tuesday 23 July 11:00pm (AEST).

Contact us

Submit the form to ask a question, request information or give feedback. Your privacy is important, read our Privacy Statement.

What we can and can't help you with

What we can help you with

We can help with AICIS registration and general advice relating to the importation and manufacture (introduction) of industrial chemicals in Australia.  

We publish risk assessment information about industrial chemicals and maintain searchable databases such as the industrial chemicals inventory - please use our search hub.

For more information, see 'who we are and what we do' and see our frequently asked questions.

What we can't help you with

  • We can't provide a list of chemicals that can or can't be used in cosmetics or consumer products.
  • Detailed advice about how regulatory obligations apply to your specific circumstance.
  • Product labelling - please see and ACCC cosmetic product labelling.
  • Product safety.

Enquiry form

Enter 'not applicable' if you are not a business or wish to remain anonymous.

If you'd like to provide information to meet a 'specific information requirement' on the Inventory, submit this online form.

Continue with this form if you have a general question or comment.


Enter the characters shown in the image.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.

Phone and postal address

Phone: +61 2 8577 8800 or 1800 638 528

Postal address: GPO Box 58 Sydney NSW 2001

Your privacy is important, read our Privacy Statement.

Report non-compliance

Report non-compliance or refer a compliance matter through our dedicated form.

Last updated

Keep informed with updates